성장/기능 요약

성장

Growth Features

Use the tools

For communities

Updates

Growth Team

새 사용자가 3가지 문제로 인해 위키백과 편집을 계속하는데 힘들어한다는 연구가 있습니다: 기술적 문제, 개념적 문제, 문화적 문제. 이 사용자들은 해당 문제를 극복하는데 필요한 자원에 접근하지 못합니다. 이것들을 새 사용자에게 제공하기 위해 WMF 성장 팀은 아래에 더 자세히 기술된 3가지 상호 연결된 기능들을 개발하고 있습니다. 이 기능들은 새 사용자의 활동, 접속 유지 시간, 편집량을 제고시키는 것으로 입증되고 있습니다.

Newcomer homepage

새 사용자 홈페이지: "새 사용자 작업"을 호스팅하는 특수 문서이며 새 사용자가 시작하기 좋은 장소입니다. 이 홈페이지는 자발적인 멘토가 새 사용자의 질문에 답변할 수 있는 링크를 포함한 수많은 자원에 대한 접근을 제공합니다.

Newcomer tasks

새 사용자 작업: 새 사용자의 편집 학습에 도움이 되는 편집 제안 피드입니다. 새 사용자는 이 피드를 통해 생산적인 편집을 하고 있습니다! 이 피드는 홈페이지에 주요 기능으로 배치됩니다. Structured tasks are specific newcomers tasks based on recommendations.

Help panel

도움말 패널: 편집 중인 새 사용자들에게 자원을 제공하는 플랫폼입니다. 새 사용자가 새 사용자 작업을 할 때 도움말 패널은 이들이 무엇을 해야할지를 안내합니다.

Mentorship

A set of tools to match newcomers looking for advice with experienced editors ready to help.

Community configuration is a special page where communities can change how Growth features work.

이 기능들 모두 데스크톱과 모바일로 이용이 가능합니다. 숙련된 사용자가 이 기능을 켜고 사용할 수도 있습니다. 일부 위키에서 이 기능을 시험해볼 수 있습니다. They are available by default for newcomers at a majority of Wikipedias.

성장 팀에 관한 더 자세한 정보에 관해서는 mediawiki.org의 이 문서를 참고하십시오. 여러분의 위키에 이 기능들을 적용하려면 우리의 적용 프로세스 문서를 참고해 주십시오. 질문이 있으시다면 저희 FAQ를 참고해 주십시오. 메시지를 남겨주셔도 됩니다.

새 사용자 홈페이지

This special page hosts the newcomer tasks workflow, and contains other modules that give newcomers access to the most important things they need to see on their first day. After creating their account, newcomers see a popup (and some other notifications) encouraging them to visit their homepage, which is accessible through the link to their username along the top of their browser window. Though the team is still experimenting with different modules, here are modules that may appear on the homepage:

• Mentorship module – assigns each newcomer an experienced user, and gives an easy way to post questions to the mentor's talk page. Mentors volunteer to take part by signing up. This feature has to be configured by the community to become active.
• Suggested edits module – see "Newcomer tasks" above.
• Help module – lists links to commonly visited help pages.
• Impact module – shows newcomers the number of pageviews on each of the articles they have edited.
• Emails – The page also encourages users to add and confirm their email address.

• 
  Screenshot of newcomer homepage feature on Czech Wikipedia
• 
  Screenshot of prompt for asking a mentor question
• 
  Screenshot of newcomer homepage on a mobile device

Results so far

• The majority of newcomers visit their homepage, and many of them return to visit their homepage on subsequent days.
• As of November 2020, 14,228 mentor questions have been asked by 11,785 users.
• The homepage increases the number of newcomers who have confirmed email addresses.

For more information about the newcomer homepage, see this page on mediawiki.org.

새 사용자 작업

This feature is the main component of the Growth features that is increasing how many newcomers make their first edit, come back to make more edits, and the number of edits they make.

Newcomer tasks is a workflow that suggests articles to edit, shown to users via the "suggested edits module" on the newcomer homepage. Newcomers are able to choose from different types of edits (based on maintenance templates) and filter to topics of interest (based on ORES models). They then can choose from a feed of articles to work on. Once on an article, the help panel will provide guidance on how to complete the edit.

Structured tasks

From the feedback we received and the data we collected, the Growth team built new editing workflows that aim to make it smaller and easier for newbies, especially from mobile devices. These are called "structured tasks".

• The first structured task is "Structured links". In it, an algorithm suggests to newcomers words or phrases that could be good wikilinks. This feature is deployed at all Wikipedias.
• Based on these suggested links, we built a feature that suggests images to article or articles' sections that lack an image.

This feature is available at a few Wikipedias as a test.

Images

• 
  Screenshot of suggested edits module in Czech Wikipedia
• 
  Screenshot of topic filter
• 
  Screenshot of difficulty filter
• 
  Screenshot of Structured Tasks - Add a link

Read more

• To see the metrics and impact of newcomer tasks, see this page on mediawiki.org.
• For more information about newcomer tasks, see this page on mediawiki.org.
• For more information about Structured tasks, see this page on mediawiki.org.
• For more information on how to use Structured tasks, see this page on mediawiki.org.

도움말 패널

This is a box that newcomers can open while they are editing. It does four things:

• Guides newcomers while they do suggested edits.
• Lists links to commonly visited help pages.
• Allows newcomers to search for other help and policy pages.
• Allows newcomers to ask a question directly to the help desk.

The help panel appears in both the wikitext and visual editors. When we deploy this feature, we make sure that a wiki's existing help desk (or Teahouse) will work with the features, and that experienced users watching the help desk are willing to receive the incoming questions.

• 
  Screenshot of help panel (closed) on Czech Wikipedia
• 
  Screenshot of help panel (open) on Czech Wikipedia
• 
  Screenshot of help panel (open) on French Wikipedia (with the interface switched to English) showing the guidance feature. The panel explains how to expand an article.

현재까지의 결과

• About 20% of newcomers who see the help panel open it up, and about 50% of those who open it up interact with it.
• The help panel on its own does not increase newcomer edits, but we have retained this feature because we use it to provide guidance as part of the promising newcomer tasks flow described above.

For more information about the help panel, see this page on mediawiki.org.

Community configuration

Communities can change how the Growth features work by editing Special:CommunityConfiguration. We advise all communities to make configuration changes after a community discussion. Please inform us of your discussions when they happen, because we can help you on the issue you found, or assist you with the configuration. It is also very useful for us to know that you have that discussion, so that we can improve the features.

Mentorship

Mentorship features are a set of tools to match newcomers looking for advice, with experienced editors ready to help them.

Mentorship is activated using the Community configuration page. Mentors can then sign up visiting Special:MentorDashboard. This page is where mentors can configure their mentorship preferences, and, if needed, put themselves on pause or quit.

It is up to each community to decide on criteria to become a mentor. We advise community members to keep the criteria simple and encouraging, so that more mentors would signup.

Please visit our FAQ for more information.

기능 시험하기

On wikis where the Growth features are available, and also on test.wikipedia.org, go to your user preferences (사용자 정보) on one of these wikis and then select:

• 새 사용자 홈페이지 표시 — Enabling the Newcomer homepage gives you access to Newcomer tasks.
• 편집 도움말 패널 활성화하기 — If you don't turn the Help panel on, Newcomers tasks won't work properly.

Notes